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Delivery Information

How much will shipping cost?

 

All of the items on display on our shop online are usually immediately available and therefore can be delivered to customers within the times indicated with: AVAILABILITY.

Russo Raffaele sacred objects… and much more ships out all over the world in collaboration with the most important dedicated shipment companies (Bartolini, Ups, Sda with Gruppo Poste Impresa service), which guarantee efficiency and reliability.

Regardless of the company chosen, you will be sent via email the link to the website of the shipment company in charge, which will allow you to track down the parcel online by inserting your personal tracking number.

Now there is a new service available for rescheduling the delivery as it's best for you! Read more.

Items are packed with care. Once the payment has been verified, the parcel is handed to the courier who will deliver it.

If you do not receive the parcel within the indicated times or you haven't received any mail from the courier, you can call our Customer Service +39 081 5517090, extension 1, send us an email: info.vendite@russoraffaele.it or chat with us through our website.

  • SHIPPING FEES TO ITALY:

 

*Delivery times are indicated considering working days only

*Parcels of extra weight or size are subject to additional shipping fees that will be communicated after the order has been completed.

 

 

Parcels are delivered between 9.00 a.m. and 5.30 p.m., PLEASE NOTE THAT IT IS NOT POSSIBLE TO INDICATE A PRECISE DELIVERY TIME.

 

Cash On Delivery additional charge: of € 3,50 (for orders exceeding € 200,00 the cash on delivery service is free).

Goods are shipped with their till receipt. In case you require the invoice, it must be demanded for at the moment of the order, inserting all the necessary information at the moment of your order.

  • Scheduled deliveries (Italy Only).

The courier will contact you at the number you provided at the moment of the order, and you will arrange with him the time when you wish to receive your purchase.

Charge applied for this service is€ 14,00. The amount includes shipping expenses, regardless the shipment being free or having a fixed cost.

 

  • SHIPPING FEES TO EUROPE:

IMPORTANT to UK:  SHIPPING COSTS DO NOT INCLUDE CUSTOMS FEES

Goods are shipped with their till receipt. In case you require theinvoice, it must be demanded for at the moment of the order, inserting all the necessary information at the moment of your order.   

 

Delivery times are indicated in the table below. In Extra European Union countries, delays might occour due to the checks at the customs.

 

*Delivery times are indicated considering working days only

*Parcels of extra weight or size are subject to additional shipping fees that will be communicated after the order has been completed.

 

 

  • SHIPPING FEES TO USA:

 

 

SHIPPING COSTS DO NOT INCLUDE CUSTOMS FEES

 

Goods are shipped with regular invoice in the name of the buyer.

In Extra European Union countries, delays might occour due to the checks at the customs.

 

*Delivery times are indicated considering working days only

*Parcels of extra weight or size are subject to additional shipping fees that will be communicated after the order has been completed.

 

 

  • SHIPPING FEES TO REST OF THE WORLD:

CUSTOM FEES ARE NOT INCLUDED IN THE SHIPPING COST

Goods are shipped with regular invoice in the name of the buyer.

 

Delivery times are indicated in the table below. In Extra European Union countries, delays might occour due to the checks at the customs.

 

*Delivery times are indicated considering working days only

*Parcels of extra weight or size are subject to additional shipping fees that will be communicated after the order has been completed.